Whether you’re brand new to ServiceNow or are looking for a refresher, this course will teach you how to properly administer a ServiceNow instance and prepare you for the ServiceNow Certified System Administrator exam.
This course is packed with over 11 hours of content, a workbook, AND a practice exam based on the System Administrator exam. This course covers fundamental and advanced ServiceNow concepts, like lists, forms, table administration, user administration, IT Service Management, events, notifications and so much more! In addition to the lectures, each module also features quizzes and tons of additional resources.
After completing this course you should be able to:
Bonus Material: This course also offers a bonus module on how to build your very own application in ServiceNow!
Q: What version of ServiceNow does this cover?
A: This course has been updated for the Paris release and was originally recorded on the Kingston release.
Q: Can I follow along with my own instance?
A: Yes! I provide instructions on how you can obtain your very own personal developer instance
- Updated for the Paris release!
- Practice Exam
- 1080p video recordings
- An understanding of ITIL principles can help but is not required
- Understand how ServiceNow works behind the scenes
- Master administration on the ServiceNow platform
- Understand the different configurations & customizations
- Obtain the knowledge to successfully pass the ServiceNow certified System Administrator exam
Mark Miller has over 6 years of experience on the ServiceNow platform, having worked on hundreds of ServiceNow projects. He holds a bachelor's degree from Wright State University in Management Information Systems and a master's degree from Boston University in Computer Information Systems with a concentration in Web Applications.
His home base is in San Francisco but loves traveling all over the world.