Team Leadership & Management Skills 2020 - LEAN TEAM KATA

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14 часов курса
О курсе

Note: the course now includes two complete ebooks - "Team Kata - The Habits of Continuous Improvement" (see lecture #3) and The Lean Coach, as well as many articles and case studies on the implementation of teams.

  • "Searching a best course for Team Leadership ends here.awesome! Lawrence Miller is a Highly experienced author, created topics in a very systematic manner and providing his stories of experience from Industry. Very colorful and meaningful slides once we start the course we never feel to miss any of his lectures. Thanks a lot!!" Hari Prasad Bandari November 22, 2019
  • "To me this is an exceptional piece of coaching which is very well presented. Very clear communication which is easy to understand as examples are numerous to get to the main point. Deep diving is done to prepare the course and practical examples are given which is close to day to day operations in any business." Hani Ul Nasir, 23 Feb 2018

The Challenge:
To succeed as a manager, entrepreneur, or executive, you must have the skills of team leadership. This course provides those skills. It provides the skills of facilitation, communication, problem solving, conflict resolution, process improvement and managing human performance. It is based on the principles and practices of lean management and culture (Toyota Production System) and the instructors forty years of experience implementing team management and lean culture.


This course is structured to facilitate the relationship between the team leader, his or her team, and a coach who may assist in applying the lessons. There are fourteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an "action-learning" model, recognizing that the best learning occurs from applying the lessons to the student's real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for team leaders. 

Recognition and Celebration:

When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructors believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!

Note: this course duplicates much of the material in the instructor's New Manager Skills course. There is about a 50% overlap. This course is intended for current managers while the New Manager course is intended for those about to become or who have recently become new managers. I suggest that you look at the curriculum of each and decide which is most appropriate for you. 

Introduction to Leadership & The Kata of High Performing Teams
Team Leadership - Introduction
The team in an organization is like the family in a society. It is the fundamental building block of trust and competence. In the family we develop our earliest habits of communication, problem solving and relationships. Where the family does not function well, there is wasteful and destructive human behavior. As the family is our first learning organization, the natural work team is the primary learning unit for all members of the organization. Lean organizations are a social system, a culture, as well as a technical system. At the heart of that social system is the small work group, the team, both at the front line level and at all levels of management.
The Curriculum & Green Belt Certification
Principles of Lean Management
The Beginning of Lean
Principles of Lean Management - 1
The purpose of this Section is to present the basic principles of lean management and Team Kata.
1.To understand the essential philosophy of lean management.2.Understand the over-arching purpose of Team Kata and how it may be applied to your organization.3.To understand the coaching-learning cycle.4.Understand the synthesis of prior methods, theories and practices and how these are incorporated in Team Kata.
Principles of Lean Management - 2
Principles of Lean Management - 3
Principles of Lean Management
Review the principles of lean management.
Organizing Your Team
Team Structure
In many organizations, when people think of teams they think about a problem-solving, kaizen, project, or Six Sigma team formed to solve a problem and make a recommendation to managers. While these are useful, these teams are temporary. The culture of the organization, the norms and habits, are not embedded in temporary problem-solving teams. Rather, the culture is embedded in the norms and habits of permanent work groups – frontline teams, management teams and functional teams. These teams are permanent and they own responsibility for performance. How these teams execute that responsibility will determine the performance of the organization. Problem solving groups are responsible for improving some process, but they do not own that process on a
continuing basis. These teams are sometimes formed because the problem wasn’t solved more quickly by those doing the work.It is very possible that you serve on more than one team. In this age of flexible organizations that is very normal. But, as you go through this course it is important that you are focused on the development on a specific team and you will seek to apply the lessons to that team.1.Is my team a permanent team with on-going responsibility for a process and performance? What is the process or processes that my team “owns?”a.Who is the formal leader of this team?b.What is the relationship of this team to other teams – both horizontally and vertically?2.Is my team a problem-solving (kaizen, project, etc.) team?a.What is the exact problem that we are trying to solve?b.When we develop a solution, who are the “deciders?”
Writing Your Team's Charter
The purpose of this chapter is to help team members reach agreement on their purpose as a team and the principles that will guide their behavior. Your Charter will define your responsibilities and relationships.
1.To engage the team in a discussion about why they are a team and their responsibilities as a team.2.To have the team develop a charter that will define their work and responsibility as they serve their customers.3.To have the team establish a code of conduct, or principles to live by.
  • The only course requirement is a desire to learn to be a great team leader.
Что Вы изучите?
  • This course now includes two complete books, more than forty downloadable articles, assignments and self-assessments; in addition to a thirty-day money back guarantee!
  • You will learn the most important skill for success at every level of management...bringing the best out of people.
  • This course will give you all the tools you will need to develop high performing teams.
  • You will learn how to create a high performing culture of high engagement.
  • You will learn the essential principles and practices of lean management or Toyota Production System.
  • You will learn to lead teams in the continuous improvement of their processes.
  • You will learn how to motivate and manage teams and their members.
  • You will learn how to solve problems in a systematic, fact-based manner.
  • Learn the communication and facilitation skills that are essential to leading people and teams.
  • You will gain the experience form forty years of implementing team management in dozens of organizations.
Lawrence M. Miller, Institute for Leadership Excellence
Lawrence M. Miller, Institute for Leadership Excellence
Best Selling Instructor, Author & Leadership Coach

Larry Miller is now teaching more than one-hundred thousand students in more than 170 countries on Udemy, is the author of eleven books, and has forty years of experience consulting with major corporations. Several of his courses on management and leadership are best selling courses in their category and have been adopted by major corporations as part of their leadership development and lean culture implementaton process.  

For the past forty years he has worked to improve the performance of organizations and the skills of their leaders. His expertise is derived from hands on experience creating change in the culture of more than a hundred organizations. 

He began his work in youth prisons after recognizing that the learning system in the organization had exactly the opposite of its intended effect – increasing, rather than decreasing, dysfunctional behavior. For four years he worked to redesign the prison system by establishing the first free-economy behind prison walls, where each inmate had to pay rent, maintain a checking account, and pay for everything he desired. This was his first organizational transformation. 

He has been consulting, writing and speaking about business organization and culture since 1973. After ten years with another consulting firm, he formed his own firm, the Miller Howard Consulting Group in 1983. In 1998 he sold his firm to Towers Perrin, an international human resource consulting firm and became a Principal of that firm. In 1999 he left that firm to focus on solo consulting projects. 

He and his firm were one of the early proponents of team-based management and worked with many clients to implement Team Management from the senior executive team to include every level and every employee in the organization. The Team Management process created a company of business managers, with every employee focused on continuous improvement of business performance. In addition to directing the overall change process, Mr. Miller personally coached the senior management team of many of his clients. 

The implementation of Team Management led to the realization that the whole-system of the organization needed to be redesigned to create alignment so all systems, structure, skills, style and symbols support the same goals and culture. From this realization he developed the process of Whole System Architecture that is a high involvement method of rethinking all of the systems, structures and culture of the organization. Among his consulting clients have been 3M, Corning, Shell Oil Company, Amoco and Texaco, Shell Chemicals, Air Canada and Varig Airlines, Eastman Chemicals, Xerox, Harris Corporation, McDonald's and Chick-fil-A, Merck and Upjohn Pharmaceuticals, United Technologies, Metropolitan Life and Landmark Communications. 

Mr. Miller has authored eleven books, among them American Spirit: Visions of A New Corporate Culture, which was the text for Honda of America's course on their values and culture; and Barbarians to Bureaucrats: Corporate Life Cycle Strategies, which draws on the history of the rise and fall of civilizations to illustrate the patterns of leadership and evolution in corporate cultures. Most recently he authored Getting to Lean – Transformational Change Management that draws on the best change management practices such as socio-technical system design, appreciative inquiry, and systems thinking or learning organizations to provide a road map to transforming organizations. He has also authored Team Kata - Your Guide to Becoming A High Performing Team,  the core human process of lean organizations. Most recently he published The Lean Coach that corresponds to his course on Coaching Leaders for Success. He has appeared on the Today Show, CNN, made numerous appearances on CNBC, has written for The New York Times and been the subject of a feature story in Industry Week magazine. He was recently the subject of articles in Fast Company and Inc. Magazine.

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