Learn about Lean Management, a customer-centric methodology that improves processes by eliminating waste and focusing on value-added tasks.
This course will introduce the main tenets of the Toyota Production System, which includes Just-in-Time manufacturing, quality management tools, and the critical concept of Kaizen, the Japanese practice of continuous improvement. You will also learn about the key organization and managerial approaches that are used in Lean.
You will learn how to analyze process flows in order to establish process capacity and identify the process bottleneck. You will then calculate resource utilization and cycle time to evaluate the impact of set up times, batching, defects and reworks on key process performance measures, including inventory, flow rate and flow time.
We will also discuss the impact of key concepts of Lean, including Heijunka, Kanban, Jidoka, Andon, Poka Yoke, and 5S, which help achieve increased productivity and quality.
Upon successful completion of this program, learners will earn the TUM Lean and Six Sigma Yellow Belt certification, confirming mastery of Lean Six Sigma fundamentals to a Green Belt level. The material is based on the American Society for Quality (www.asq.org) Body of Knowledge up to a Green Belt Level. The Professional Certificate is designed as preparation for a Lean Six Sigma Green Belt exam.
- The history and background of Lean production and the complementing elements of quantity and quality control.
- To measure production performance and how defects and waste degrade performance.
- To understand the importance and role in Lean Production of the customer "Takt."
- To improve process performance through the application of Lean principles, including setup time reduction, batch optimization, and defect elimination.
- To explain the importance of Total Productive Maintenance and the widely-used metric Overall Equipment Effectiveness.
- To understand the difference between push- and pull-systems and how the implementation of pull-systems reduces waste.
- To apply elements of Lean production including Heijunka, Kanban, Jidoka, and Poka Yoke.
- To apply the 5S methodology for establishing and sustaining a productive work environment.
Martin Grunow is a professor of production and supply chain management at Technische Universität München and an adjunct professor at Technical University Denmark, where he previously held a professorship in Operations Management. Earlier, he worked at Technical University Berlin and in the R&D department of Degussa, a multinational company producing special chemicals. His research interests are in production and logistics management with a focus on the process, electronics and automotive industries. He has coauthored more than 100 publications amongst others in International Journal of Production Economics, International Journal of Production Research, European Journal of Operational Research, CIRP Annals, Flexible Services and Manufacturing Journal, and OR Spectrum. For the latter two journals, he also acts as an editor. Martin Grunow has been on the program committee and track organizer of more than 30 international conferences and is an associate member of The International Academy of Production Engineering.
Holly Ott is a professor of Production Management and IT Systems at the University of Rosenheim Applied Sciences and Management, a senior lecturer at the Technical University of Munich and an adjunct professor at Singapore Management University (Singapore), IE Business School (Madrid) and Syracuse University (New York). She holds a Ph.D. in electrical engineering from the University of Virginia and has worked for twelve years in quality and supply chain management in the USA, Europe and Asia for Siemens, Motorola, IBM and Infineon. Her work has been in the areas of device simulation, electrical and reliability testing, and quality and supply chain management. She holds a International Association for Six Sigma Certification (IASSC) Certified Lean Six Sigma Green Belt (ICGB) and is a member of the American Society for Quality (asq.org). Holly is the program chair for the Singapore Semiconductor Industry Association's Supply Chain Forum and academic director of the TUM Case Centre.