Write Better Emails: Tactics for Smarter Team Communication

4.4 (16021)
MOOC
Payment
Learning paid
Language
English
Duration
1.5 hour coourse
Course by Udemy
What will you learn?
Improve your email writing skills in simple steps
Learn proper email etiquette and business writing techniques that get you results
Avoid common errors in email messages that confuse people
The #1 Udemy bestselling course about email communication in teams
Improve communication within teams
Save time in writing and responding to emails
Write clear email messages that explain exactly what you want
Get higher response rates from teammates
About the course

The #1 Udemy bestselling course about email communication in teams

Over 49,000+ students have taken this course with successful results

Learn simple email writing skills that will help you become a better communicator and influencer with your team. 

Master Writing More Effective Emails Using Research-Based Guidelines

  • Assign tasks using the "3Ws" to increase influence
  • Create powerful subject lines to ensure readability
  • Present options to reduce back & forth emails
  • Use "Ifthen" statements to increase accountability

Simple Email Writing Tactics that will Save You Time and Frustration

Most employees spend over 11 hours per week reading and replying to email messages. In this course, you'll learn how to spend less time and improve communication with your team members. You'll also understand how to make your messages more effective using simple tweaks. 

For example, you'll learn how to make your emails more scannable and how to break your long emails so that they're easier to read. You'll also learn the common mistakes people make when they ask questions in emails, and how to avoid them. 

Powerful Business Writing Skills You Will Use for Your Entire Career

Email is not going anywhere.

Although new tools (such as Slack) keep popping up, email is still the main tool used for team collaboration around the world. Moreover, employers consistently list "good business writing skills" as an important pre-requisite for most job requirements, and proper email etiquette is a critical component for getting a job. So you'll learn powerful email writing skills that will help you for your entire career.

Content and Overview

This course contains over 20 lectures and 1.5 hours of content. It is designed for any manager, employee, or entrepreneur who regularly works in teams of 5 or more people. 

The content includes over 18 tactics about solid email writing skills that help you draft emails to minimize confusion with your team.

The course is delivered in a format that is easily digestible for busy professionals. 

Each tactic includes an overview of why it works, and an example of how you can apply it in the real world.

The course also covers a few case studies of horrible emails, and how you can avoid them (including the "Reply All" syndrome). 

Here are the tactics that are covered in this course: 

  • How to Assign Tasks in Emails (using the 3Ws)
  • How to Write the Perfect Subject Line
  • Write Emails that are Five Sentences or Less (TL;DR)
  • Break Long Emails Into Two Parts
  • How to Make Your Emails Scannable
  • Show Instead of Tell by Attaching Screenshots
  • Spell Out Time Zones, Dates and Acronyms
  • Use "IfThen" Statements
  • Present Options Instead of Asking Open-Ended Questions
  • Re-read Your Email Once for a Content Check
  • Save Drafts of Repetitive Emails
  • Write it Now, Send it Later Using "Delay Delivery"
  • How to Properly Use "Reply All"
  • Reply to Questions Inline
  • Reply Immediately to Time-Sensitive Emails
  • Read the Latest Email on a Thread Before Responding
  • Write the Perfect Out-of-Office (OOO) Auto Reply
  • Share the Rules of Email Ahead of Time

The course is technology-agnostic. This means that it doesn't matter which email technology tool you use (Gmail, Outlook, Yahoo, etc.). 

By the end of this course, you'll be able to communicate and collaborate better with your team. You'll improve your business writing skills, your email writing skills, and email etiquette skills. You'll also save time and increase your productivity in writing and responding to emails. 

Student Testimonials:

"This course has some excellent tips for clear email communication that I have never thought of before. Suitable for all levels, even those who consider themselves an expert in email writing." - Lisa Irawan

"The course was short, which is good, but to the point with a clear message. I would really recommend to go through it when you're struggling with a full mailbox and your email management." - Tomas Harcar

"I've been writing work emails for years, so I'd like to think I know what I'm doing, but I learned a lot of new things from this course. The instructor backs up most of his tips with research and live examples. It takes very little time to get through all of the videos, and you might be able to skip some of them, depending on your needs (the titles make clear whether they'll be relevant to you). Very helpful from a project management perspective." - Christine Browne

30 Day Money Back Guarantee

If you are not satisfied with the course for any reason, you may return the course within 30 days of the purchase date.

Ready to Enroll?

Click on the "Buy Now" or "Enroll Now" button in the top right corner of this page and start learning how to sharpen your email writing skills, excel at business writing, and improve communication with your team.

Program
Introduction
I’ll touch on why this course will help students, and what they’ll get out of it once they’ve completed it.
Introduction
A quick introduction about the "Write Better Emails" course, and four reasons why you should take it.
Course Overview
An overview about how the "Write Better Emails" course is structured, and what you can expect to learn. 
Quick and Important Note
A quick and important note about the course before you start.
The Fundamentals of Writing Better Emails
In this section, we'll cover the basic fundamentals of writing better emails (5 core video lectures)
How to Assign Tasks in Emails (using the 3Ws)
In this video, we’ll discuss how to assign tasks in emails so they’re crystal clear to the person on the receiving end. I’ll also go over what I call the “Three W’s” and how to use them strategically so that your team members will follow through on your task assignments. I’ll also share some best practices so that you reduce any potential miscommunication with your team.
How to Write the Perfect Subject Line
In this video, we’ll go over how to write the perfect subject lines for your emails so that they’re more effective and have higher open rates by your team.
Write Emails that are Five Sentences or Less (TL;DR)
In this lecture, we’ll go over how to write emails that are five sentences or less so that they’re read and acted on by your team members.
Break Long Emails Into Two Parts
In this video, we’ll go over how to write longer emails by breaking them into two parts.
How to Make Your Emails Scannable
In this lecture, we’ll go over how to make your emails scannable so that they’re easy on the eyes for your readers. We’ll also discuss tactics that help you highlight the most important information in your messages so that they pop out.
Additional Tactics for Writing Better Emails
In this section, we'll cover some additional tactics that help you become a better email communicator with your team (13 additional video lectures).
Show Instead of Tell by Attaching Screenshots
In this video, we’ll go over how to show instead of tell by attaching screenshots in your email messages
Requirements
  • This course is for employees in organizations who frequently communicate via email with their team members (at least 5 or more on a regular basis).
  • No special tools or are necessary. Any email client (like Outlook, Gmail, Yahoo Mail, etc.) will do.
Lecturers
Hassan Osman
Hassan Osman
Virtual Teams & PM Expert; Bestselling Author; Leader @Cisco
Platform
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Udemy courses are suited to professional development. The platform is organized in such a way that it is experts themselves that decide the topic and when the course will start. All supporting documents are made available to you for lifetime access. On this platform, you can find a course on about any subject, and that is no exaggeration – from a tutorial on how to ride a motorcycle, to managing the financial markets. The language and the course format are established by the teacher. This is why it is important to read the information about the course carefully before parting with any money.
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