The Complete Salesforce Classic Administrator Certification

4.4 (20968)
Learning paid
11 hours course
Course by Udemy
$ 129.99
$ 129.99
What will you learn?
Understand all of the core concepts on the exam in order to pass the Salesforce Administrator Certification Exam
Administer Salesforce Like a Pro
Deploy Salesforce Lightning Experience
Roll Out Salesforce Mobile
Use SalesforceA
Use Salesforce Lightning and Classic
About the course

I have added a Practice Test to the end of this course. It contains 60 questions, and is timed at 90 minutes. You receive Section Level Feedback, just like in the real test. I provide further details and explanations as to why your answers are either correct or incorrect.

Salesforce is now the 7th most in-demand IT skill on job postings worldwide. Now is a great time to learn Salesforce and change your career to the cloud. 

This course is constantly updated to be current with the latest release of Salesforce.

"I'm at (Salesforce's) Destination Success right now and your course goes more in-depth than the classroom courses here, and for 1% of the cost!" - Ben L.

This Salesforce Certification Course and Instructor were recently featured in InfoWorld! 

The Complete Salesforce Administrator Certification Course is for anyone interested in passing the Administrator Certification exam. This course is designed with the new Salesforce administrator in mind. I cover each section of the Administrator Study Guide in-depth, giving examples in the interface, as well as hands-on experience so you  can apply the concepts you are learning.

This course contains over 10 hours or video instruction. I cover often confused concepts that can trip you up on the Admin Exam, such as the differences between Profiles and Roles, the purpose and use cases for Permission Sets, the different types of Reports and Dashboards, and a lot more.

After 38,000+  Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

If you are interested in becoming a Salesforce Admin, take this course. Here are some recent reviews and feedback this course has received:
"Mike, your course was great! I took the Admin Essentials class by Salesforce in which my company paid over 2000 dollars for in person live training and the training did not come close to anything on the exam. Your course helped me to get properly prepped and covered all the pertinent aspects of the 201 exam in which I passed." ~ Harris L.

"Very well presented, excellent video quality, incredibly easy to follow. Covers more than what is necessary (not a criticism), Creator is a legend, I've contacted him multiple times and had a response within 5 minutes. Could not rate any higher ! Definitely the best choice out of the courses offered for this qualification. Amazing." ~ Paul R.

"I'm amazed that a training program of such great quality is available for such a reasonable price! Mike is a wonderful trainer and the material covered is excellent!" ~ Rick A.

"Mike is awesome and learning so much so far! Mike thanks so much for the really awesome course! I am sure that when I take the admin exam soon that I will pass with flying colors!!" ~ James W.

"This is the best course so far. Thank you for your video." ~ Christian M.

"I have been using SF as a rep, not an admin and while I already had a working knowledge of the product and it's capabilities this is very insightful material and I have learned a lot of new things." ~ Alexis K.

Introduction and Getting Started
Understand the Salesforce platform as well as the multitude of career paths that the Administrator Certification is helpful or a pre-requisite for. We review the Study Guide thoroughly to get started.
Introduction and Downloading Salesforce Certified Administrator Exam Guide
Students become familiar with the Salesforce Administrator Certification Exam Guide. This course is structured for each section that follows to correspond with the 12 sections of the Exam Guide:
  • Organization Setup (Global UI)
  • User Setup
  • Security and Access
  • Standard and Custom Objects
  • Sales and Marketing Applications
  • Service and Support Applications
  • Activity Management and Collaboration
  • Data Management
  • Analytics - Reports and Dashboards
  • Workflow / Process Automation
  • Desktop and Mobile Administration
  • AppExchange
General Housekeeping and a Salesforce Trailhead Trailmix for this Course
Salesforce Trailhead has just released the ability for anyone to create their own personalized learning journey called a Trailmix on Trailhead. I have created a companion Trailmix for this course, which is available in this lecture.
Organization Setup (Global UI)
Covers the Organization Setup (Global UI) Section of the Administrator Certification Guide. We go through signing up for a free Salesforce Account. Includes screencast.
Organization Setup (Global UI) Introduction
Signing Up for a FREE Salesforce Account
This lecture takes you through the process of signing up for your own free Salesforce account. You will use this new, free account to work through the various exercises in this course. You can also keep this account for life and build additional solutions in the cloud, as you see fit.
Signing Up and Switching from Lightning to Classic & Editing Your User Record
Complete the steps of this hands-on lecture to sign up for your own free Salesforce account that you can keep for life. You will be using this account throughout the duration of this course (and beyond), so you will want to get your own account going now.
Company Profile
One important piece of the Organization Setup in Salesforce is becoming familiar with your Company Profile settings in Salesforce. This lecture covers your Company Profile page and what it encompasses.
Salesforce User Interface Overview
This lecture covers the Salesforce User Interface in-depth. We cover the various types of tabs, the Applications menu, Home Tab, and Recycle Bin. Students learn how to enabled or disable a myriad of fundamental interface options, such as:
  • Enhanced Page Layout Editor
  • Inline Editing
  • Separate Loading of Related Lists
  • Quick Create
  • Collapsible Sections and Sidebar
  • Hover Links
  • Enhanced Profile List Views
  • Enhanced Profile User Interface
User Setup
Covers the User Setup Section of the Administrator Certification Guide. We go through the high points of the User object and intro Profiles and Roles. Includes screencast.
User Setup Introduction
User Setup
This lecture shows you how to set up new users, assign them a license, as well as a profile and role. Helpful tips are included to get users up and running quickly, as well as the impact to their interface based on local and language settings.
  • All you need is a computer and an Internet connection. We will walk through signing you up for your own free Salesforce account which you can use to work through the exercises of the course. This Salesforce account is free and you can keep it for life!
Mike Wheeler
Mike Wheeler
Salesforce Trainer - 125,000+ Students - 25K+ 5-Star Reviews
Aaron Wheeler
Aaron Wheeler
Adobe Certified Expert (ACE) - Premiere Pro CC
Udemy courses are suited to professional development. The platform is organized in such a way that it is experts themselves that decide the topic and when the course will start. All supporting documents are made available to you for lifetime access. On this platform, you can find a course on about any subject, and that is no exaggeration – from a tutorial on how to ride a motorcycle, to managing the financial markets. The language and the course format are established by the teacher. This is why it is important to read the information about the course carefully before parting with any money.
Comments (20968)
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