Managing Human Resources in the Hospitality and Tourism Industry

MOOC
Language
English
Duration
2 months
Certificate
Certification paid
Course by EdX
What will you learn?
Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
Evaluate the impacts and factors that affect the development of organizational culture
Assess the relationship between the hotel and tourism industry and their society; and evaluate the impacts of social, economical, and cultural factors on managing human resources
Analyze and evaluate HR research journals to identify applicable methodologies
Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
Analyze and appraise related numerical and graphical data regarding managing human resources, and develop solutions for industry practitioners.
About the course

In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $198.

Program
Managing Human Resources in the Hospitality and Tourism Industry
Understand essential human resources concepts and theories and analyze contemporary issues in the management of human capital.
Managing Human Resources in the Hospitality and Tourism Industry
Understand essential human resources concepts and theories and analyze contemporary issues in the management of human capital.
Lecturers
Alice Hon, Ph.D.
Alice Hon, Ph.D.
Associate Professor The Hong Kong Polytechnic University
Platform
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All the courses on this platform are free of charge. The authors are top universities and corporations that seek to maintain high quality standards. If you do not meet a deadline for assignments, you lose points. Like on other platforms, the videos in which the theory is explained are followed by practical assignments. Courses are available in English, Chinese, Spanish, French and Hindi.
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