What will you learn?
How to discuss, contract, and manage services from outside providers.
How to make decisions about technology policies, eRATE for Internet services, etc.
How to set up annual and long-term maintenance budgets and schedules.
How to post a maintenance job for bid.
About the course
In this course, part of the Public Library Management Professional Certificate program, we’ll explore the ongoing infrastructure support that library leaders must facilitate, including:
- maintenance
- insurance
- contract services
- patron privacy
- technology
- budgets
- policies
You’ll learn how these decisions are made to ensure long-term sustainability.
Program
Infrastructure Management for Public Libraries
Learn how library managers and directors make key operational decisions regarding maintenance, insurance, technology, and more.
Lecturers

Josie Barnes Parker
Director Ann Arbor District Library, Michigan
Platform
All the courses on this platform are free of charge. The authors are top universities and corporations that seek to maintain high quality standards. If you do not meet a deadline for assignments, you lose points. Like on other platforms, the videos in which the theory is explained are followed by practical assignments. Courses are available in English, Chinese, Spanish, French and Hindi.