What will you learn?
● How to find demographic and persona data from online sources;● To conduct environmental scans;● How to lead focus groups and interviews;● How to analyze data to find patterns, overlaps, and gaps in available community services;● To synthesize your findings in a report.
About the course
Public libraries are becoming dynamic hubs for learning, civic engagement, and community.
This course will discuss strategies for gathering statistical and descriptive data about public library communities. Learners will identify local partners in education, social services, government agencies, and more.
While conducting real-world investigations, learners will gain deeper insight into the wants and needs of community organizations. This will empower learners to make better management decisions to address those needs, even in libraries with limited budgets.
Program
Identifying Community Needs for Public Library Management
Learn how to conduct research, surveys, and interviews as well as how to analyze data to better assess the local needs and wants of a public library community.
Lecturers

Kristin Fontichiaro
Clinical Associate Professor University of Michigan School of Information
Platform
All the courses on this platform are free of charge. The authors are top universities and corporations that seek to maintain high quality standards. If you do not meet a deadline for assignments, you lose points. Like on other platforms, the videos in which the theory is explained are followed by practical assignments. Courses are available in English, Chinese, Spanish, French and Hindi.