Email Etiquette: Write More Effective Emails At Work

4.4 (10373)
Learning paid
1 hour coourse
Course by Udemy
What will you learn?
Write punchier, more powerful emails every time
Contribute to a positive workplace culture through email
Never write an embarrassing or ineffective email ever again
Save time and eliminate stress when writing your next email
Apply simple layout tricks to adapt your emails for readers on mobile
Avoid accusations of bullying, back-covering and discrimination in your emails
About the course

Do you worry your emails aren't having the impact you'd like? 

Do you often have to chase people to respond to your emails? 

Would you like to save time when writing emails? 

Want to know how to get your message across in an email clearly, concisely and compellingly?

From one of Udemy's top writing instructors comes this short, sharp course on email etiquette. In it you'll discover how to:

- follow a proven formula for structuring effective emails

- write for international readers by understanding a key principle of intercultural communication

- strike the right tone of voice and level of formality

- get a desired response from your reader by following a key golden rule when crafting any email

- adapt your emails to reflect the switch from desktop to mobile

- maintain a positive workplace culture through email

- avoid accusations of bullying, back-covering and discrimination in your emails

- craft a subject line that maximises your chances of your email being read

- create an out of office reply that will empower your team to handle things smoothly while you're away

- proofread your email effectively to avoid those embarrassing howlers

You'll also get a downloadable coursebook, including a 7-point checklist to print out and keep by your desk so you never write an ineffective email ever again. 

So stop stressing over what to say and how to say it.

Enrol now to make your very next email as punchy, powerful and persuasive as possible.

Welcome to the course!
Understand if this is the right course for you
Is this course for you?
Before you sign up, please take a moment to find outmore about what this course on email etiquette covers.
Course ebook
Download thisebook to refer to as you work your way through the course - includes a handy email checklistto keepby your desk!
What to say in an email - and how to say it
How to write emails that get read - and get a response.
Pre-quiz: what to say in an email and how to say it
Prepare for this section on what to say in an email - and how to say it.
International team? Cultural considerations when writing emails
How to write effective emails for UK and US readers.
SCRAP - how to structure your email
Use this provenformula to outline your next email.
Make this real-life email more effective by applying the SCRAP formula
How to write clearly with the rule of one
How to minimise the need to chase bywritingan email that gets the response you want.
Layout tips for better emails
How to write an email that's easy on your recipient's eye - so they want to read what you have to say!
Email content
Test your understanding of the what, how and when of getting your message across
What to say and how to say it: key points to remember
A quick reminder of what you've learnedin this section on what to say in your emails - and how to say it.
  • You should be using email most days as part of your work
Clare Lynch
Clare Lynch
Cambridge University writing tutor & professional copywriter
Udemy courses are suited to professional development. The platform is organized in such a way that it is experts themselves that decide the topic and when the course will start. All supporting documents are made available to you for lifetime access. On this platform, you can find a course on about any subject, and that is no exaggeration – from a tutorial on how to ride a motorcycle, to managing the financial markets. The language and the course format are established by the teacher. This is why it is important to read the information about the course carefully before parting with any money.
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